Refund policy
Last updated: December 26, 2025
Thank you for shopping with Bigheadjustice. Please read this policy carefully before purchasing. All sales are final unless otherwise stated below.
Digital Products
All products sold on this site are digital products, including but not limited to:
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Hair analysis videos
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Custom hair analysis videos
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Tailored hair routines
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90-Day Porosity Hair Growth Roadmaps
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Any downloadable or custom digital content
Because these products are delivered digitally and/or created based on customer-submitted information, we do not offer returns, exchanges, or refunds once a purchase is completed.
Custom & Personalized Services
Custom products (such as hair analysis videos, tailored routines, and roadmaps) are created using the information you submit through our intake forms.
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It is your responsibility to provide accurate and complete information.
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If incorrect or incomplete information is submitted, the final product will still be created based on those responses.
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Corrections, revisions, or remakes will not be provided for free.
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A new purchase is required for any revised routine or video due to customer error.
No Refunds for Change of Mind
Refunds will not be issued for:
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Change of mind
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Not completing the intake form
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Delays caused by missing or incorrect form submissions
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Failure to read product descriptions or instructions
Technical Issues
If you experience a technical issue accessing your form, video, or digital content, please contact us so we can assist.
📧 Support email: hello@thecurldiaries.blog
We’re happy to help troubleshoot access issues, but technical assistance does not guarantee a refund.
Unauthorized Chargebacks
Unauthorized chargebacks or payment disputes may result in loss of access to purchased content and future services.
Contact
If you have questions about this policy, please contact:
